Misclassified as Sex Workers: The Struggle of Massage Therapists
Massage therapists are essential members of the healthcare community, providing relief from pain, muscle tension, and stress. However, they often face challenges in obtaining financing and maintaining positive credit scores due to a widespread misclassification as sex workers by banks and other financial institutions.
This misclassification can lead to a number of problems for massage therapists, including:
- Higher interest rates and fees
- Difficulty obtaining loans
- Denial of credit cards
- Damage to credit scores
- Forced closure of bank accounts
- Denial of bank accounts
- Inaccurate reporting of banking history in ChexSystems
In some cases, massage therapist's accounts have even been forcibly shut down by their banks for suspected fraud. Massage therapists should avoid having any accounts at Wells Fargo as they might, without any evidence, freeze and forcibly shut down your account and report it as "closed for cause" of suspected fraud. When this happens, their fraud department will refuse to speak with you and will treat you as if you are a criminal. You will be given no opportunity to defend yourself. Having a history of any account that is "closed for cause" is a red-flag for fraudulent activity. If this is part of your financial history, it will often cause a snowball effect with other financial institutions. Massage therapists should beware, especially if you are from Hawaii and moving to the mainland. (In my case, I had traveled to the mainland to handle my late mother's estate.) Our island banking system is not integrated with mainland banks, so it may appear that you have little or no financial history when ChexSystems data reports are generated. This may lead to unfair and unfounded accusations of fraud.
The misclassification of massage therapists as sex workers is often based on outdated stereotypes and a lack of understanding of the profession. Massage therapists are licensed professionals who provide a valuable service. They should not be penalized for their chosen profession.
There are a number of things that massage therapists can do to protect themselves from misclassification, including:
- Clearly stating the nature of their business in all communications with banks and other financial institutions.
- Keeping detailed records of their income and expenses.
- Obtaining professional licenses and certifications.
- Joining professional organizations.
Massage therapists should also be aware of their rights under the Fair Credit Reporting Act (FCRA). The FCRA prohibits banks and other financial institutions from reporting inaccurate or incomplete information about consumers. If a massage therapist believes that they have been misclassified, they are advised to file a complaint with the Consumer Financial Protection Bureau (CFPB).
Unfortunately, even when reports of unfair banking practices are filed, there is little that the CFPB can do to help. Banks are allowed, in-fact they are even required, to make reports and keep records of any activity that they view as suspicious. These reports are kept confidential under law, so massage therapists might not even know that they are being misclassified! Since these records are confidential, there is no way for massage therapists to be able to defend themselves. They can submit a complaint to the Office of the Comptroller of the Currency (OCC) and the CFPB, but these organizations can do nothing to help because the law allows banks to legally discriminate based on assumptions without any regard to factual evidence. Any bank can accuse an individual of fraud, even when there is no proof or evidence. There is no recourse for the unfairly accused.
The CFPB has taken steps to address the misclassification of massage therapists. In 2016, the CFPB issued a guidance document advising banks and other financial institutions to take steps to avoid misclassifying massage therapists. The CFPB has also taken enforcement actions against banks that have misclassified massage therapists.
Despite these efforts, misclassification remains a problem for many massage therapists. It is important for massage therapists to be aware of this issue and to take steps to protect themselves.
In addition to the tips above, massage therapists can also:
- Contact their bank or financial institution directly to discuss the issue.
- Work with other massage therapists to raise awareness of the issue.
- Support legislation that would protect massage therapists from misclassification.
By taking these steps, massage therapists can help to ensure that they are treated fairly and that their businesses are able to thrive.